Returns & Exchanges at Rainbow & Co
We want you to love your new style, but if something isn't quite right, we offer a hassle-free return policy within 30 days of purchase. Items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all garment tags remain attached and the packing slip is included.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.